Make it easy for new patients to find you.

People search for a medical centre close to home and choose one that is clear, current and easy to book. We help yours be that one.

The problem

Most people do not shop for a medical centre often. They look when they move house, when a doctor retires or when their needs change, and they want something simple: a practice nearby, with a doctor they can see soon, that takes new patients on terms they understand. The questions are practical, and they are easy to get wrong online. Is it open now? Does it take new patients? How does it bill? Can I book without ringing?

How people search for a new GP.

Searches for a doctor are practical and often urgent. These are the kinds of searches medical centre patients typically make.

What good looks like. Hours that are right everywhere, a plain statement of billing and new-patient policy, a page for each doctor and service, and a booking link that works on a phone for every age group.

  • doctor near me open now

    Immediate need. Hours on the profile must be right, including public holidays, and the number or booking link must work from the listing.

  • bulk billing doctor [suburb]

    A cost question asked in those words. If your billing arrangements are fixed, say so clearly and keep it current. If they vary, explain how.

  • GP accepting new patients

    A plain yes or no that practices often hide. Say whether the books are open, and what happens if they are not.

  • women's health or skin check

    Service-specific searches from people who want a particular doctor or clinic. A page for each service, with the practitioners involved, matches them.

  • telehealth doctor

    People want to know whether a phone or video appointment is possible, and for what. State it plainly.

What settles the choice of practice.

What people check before they choose a new GP.

01

Hours, today

Whether you are open now, how soon they can be seen and what happens after hours.

02

Billing, plainly

How the practice bills, in words a person without a health background understands, kept in step with what you actually do.

03

Who they might see

The doctors, their special interests and the languages spoken, with a real photo.

04

Booking without ringing

An online route that works for older patients as well as younger ones, with the phone number beside it.

Where practices lose new patients

  • Opening hours that differ between the website, the profile and the booking page
  • No statement on new patients or billing, so people ring to ask or give up
  • A single services list, with no pages for the things people actually search for
  • Doctor profiles that are out of date or missing

What we would check first

  • Audit hours, services and doctors across the website, profile and booking system, and make them agree
  • Say plainly whether you take new patients and how billing works, then keep it current
  • Give the main services their own pages, linked to the doctors who provide them
  • Make booking one tap from every page, with the phone number alongside

Questions, answered.

The things people ask us about medical centres.

We link your website to the booking tool you already use, whether that is a practice management platform or an online booking service. Tell us which one and we will confirm how it fits, including whether new patients can book online.

That can be part of an ongoing agreement. Changes to hours, doctors and services are among the most common reasons a profile goes out of date, so we set up a simple routine for sending us changes.

Advertising of regulated health services is covered by national law and guidelines, including limits on testimonials and on claims that could mislead. We write in plain, accurate language and ask you to check anything that makes a claim about results or services against the rules that apply to you.

Be careful. The rules on testimonials in health advertising are strict and can apply to your own website and social pages even where reviews on Google do not. We will not publish patient reviews on your site without your written confirmation that the rules allow it.

Ready for new patients to find you easily?

Tell us about your business. We will reply within one business day.